The process is deliberately short: an enquiry, a quotation that states exactly what will be shipped, a confirmation, and dispatch with documents. Each stage confirms one thing in writing, so that what arrives matches what was ordered — including the suffixes.
You send designation, quantity and destination. If a suffix is missing we ask before quoting, not after.
Price, brand options, lead time, packing and Incoterm. The full designation appears on the quotation, which is the document the order will be checked against.
You confirm the quotation; we confirm stock or production allocation and the dispatch date in writing.
Goods are packed, labelled and shipped with packing list, certificate of conformity where required, and export documents.
| Item | What it confirms |
|---|---|
| Full designation | Brand, seal, clearance, cage where relevant |
| Quantity and packing | Pieces per box, boxes per carton |
| Price and currency | Unit price, price break, validity |
| Lead time | Dispatch date, not transit time |
| Incoterm | EXW, FOB or CIF, and the named port |
| Documents | Certificate of conformity, packing list, invoice |
Terms are stated on the quotation for each order and depend on the item and the account history. Ask for the terms with the quotation so there is no surprise at confirmation.
Yes. A blanket order with scheduled releases is the usual arrangement for repeat lines; the releases carry the designation so nothing changes between shipments.
Yes, stating maker, full designation and batch. Say at enquiry if your quality system requires a specific format.
Send the model list and quantities — we reply with brand options, price and lead time within 30 minutes on working days.