A conveyor line stopped on a Sunday with four failed bearings and no spares. The plant needed 480 pieces across four sizes to complete a planned rebuild, and it needed them before the following shift restart. This is how the order was put together.
The plant had partial information: model numbers for three of the four sizes, a photograph of the fourth nameplate, and a requirement that the replacements match the originals because the housings were not being changed. Lead time from the OEM was six weeks. The line was losing production every hour.
The fourth size was identified from the nameplate photograph and the housing bore measurement — a 6208-2Z with a C3 clearance, not the CN that was assumed.
All four sizes were held in stock in contact-sealed and shielded versions; three of the four needed the sealed version for the washdown area.
Seal, clearance and cage were confirmed against the application rather than the part list, which had two errors.
The 480 pieces were packed in four labelled lots matching the four conveyor positions, so the fitters did not have to sort at the line.
Certificates of conformity and the packing list travelled with the goods; the customs paperwork was prepared in parallel with the picking.
Usually yes if the nameplate or the seal marking is legible, but it must be confirmed against a measured dimension — bore and outer diameter — before dispatch.
Yes. Certificates of conformity and the packing list are prepared with the order, not after it.
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